Privacy Policy

Green Life Technology Limited (hereinafter referred to as "we" or "the Company") respects any person who browses the NatuGena® Health Nutrition Shop website (hereinafter referred to as the Website) or participates in the Company's activities or registers for the Company's services or online content (hereinafter referred to as the "Service"). ) privacy rights.

The Company Guarantee

The Company ensures that personal data collected, transmitted, stored and used are handled in accordance with the provisions of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of the Hong Kong Special Administrative Region) (the "Ordinance").

Customer Service Personalization

We collect customer information to provide a more personalized online shopping experience and make your shopping on our website more convenient and enjoyable. We use "cookies" (COOOKIES) to personalize our service and make your shopping at the NatuGena® Health Nutrition Shop more convenient. When you enter the NatuGena®  Health Nutrition Shop again, our "cookies" can identify you. We will provide products and services that are more suitable for customers' needs based on your personal data.

Data Protection

NatuGena® Health Nutrition Shop is committed to protecting the security of your personal data (including name, email address, address, phone number, credit card information and purchase history). The host of this website is equipped with firewalls, anti-virus systems and other necessary related information security equipment and security protection measures. To protect the website and your personal data, strict protection measures are adopted. Only authorized personnel can access your personal information. The relevant processing personnel has signed confidentiality contracts. Anyone who violates the confidentiality obligations will subject to relevant legal sanctions.

We will not sell or disclose your personal data without your consent, except in the following circumstances:

  • Any agents, contractors and service providers that provide services for the operation of the NatuGena® Health Nutrition Shop, including administrative management, order processing, electronic communications, computers, payment matters and other services;
  • Any person or organization with whom we have a confidentiality agreement, including NatuGena® Health Nutrition Shop affiliates; and
  • Any relevant persons and institutions to whom we believe we are obliged to disclose information under relevant laws.

Amendment of Privacy Policy

When you use the NatuGena®  Health Nutrition Shop, you have agreed to our collection and the use of your personal data in accordance with the Privacy Policy aforementioned. If there are any changes to our privacy policy, we will publish on our website as soon as possible so that you can know how we collect, use and disclose your information.

Shopping Information

When you shop at the NatuGena® Health Nutrition Shop, we require you to provide information including contact number, email, credit card information and delivery address, etc., so that we can closely process your order and notify you of the delivery status of the ordered goods.

Promotions and Offers

We will hold some promotions from time to time. We hope that you can provide information such as your name, email address, delivery address, phone number and shopping preference for future promotions.

Access to and Amendments of Personal Data

If you have any questions about the privacy policy of this website, or wish to access or correct your personal data, you may notify the company in writing at the following address:

NatuGena®  Health Nutrition Shop (Green Life Technology Limited)

To: Privacy Information Officer
Unit 906, 9/F Hewlett Centre, 54 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong

In accordance with the Ordinance, the Company reserves the right to impose a reasonable fee for the relevant data access request.

Last updated: Feb 2025